CUSTOMER SUPPORT
Frequently asked questions.
What is included?
The $199 one-time purchase includes one eSIM, 100 GB of global data, 300 voice minutes and 30 days of service.
How is my eSIM delivered?
Your eSIM and activation instructions are sent to the Telegram handle entered during checkout. Allow up to 15 minutes after payment confirmation.
Which SIM should I choose?
France, UK and Russian SIMs are WhatsApp certified. WhatsApp is not guaranteed with the US SIM.
Are there recurring fees?
The $99 data and minutes reload is optional. The $20 line activation is required only while unused data remains in the account.
How do I pay?
Choose an available cryptocurrency during checkout. After placing the order, send the exact amount to the displayed address.
How do I track my order?
Use your order reference and Telegram handle on the Track order page to see confirmation, dispatch, delivery and activation status.